There are several potential ways to fix some of the issues if you cannot log in to your Xtra Mail account or wish to change the password. To begin with, check if you are entering the correct Xtra Mail account email and password on the Xtra Mail login page. If you are not 100% certain that you know your password, it is necessary to hit the ‘Forgot Password?’ option located right below the log in fields. This will require you to fill out your Xtra email address; you will thereafter be provided with an email containing a link that allows you to change your password.
If you do not see the reset email in your inbox, ensure that you check the spam or junk mail folder. When you receive an email, follow the link given for you to reset your password. When creating a new password, always enhance your security by mixing uppercase letters, lowercase letters, figures, and symbols. In case you have reset your password, make sure that you change the password on all devices and email apps wherever Xtra email is being used. However, if this still doesn’t help and you cannot log in or reset your password, there are other Xtra Mail Customer Support Services offered at Xtra which provide extra assistance and troubleshooting to regain access to your account.
